TheKey gets Connecticut home health license

TheKey has received a Connecticut home health agency license after a successful state survey, letting the in-home care provider add nurse-supervised services for families starting Oct. 16, 2026. The move expands options for Connecticut clients who want companion care, personal care and clinical support from one provider.

Why it matters: - TheKey can now offer Connecticut families more care options at home, including nurse-supervised services that can reduce the need to switch agencies after a hospital stay. - The new license gives hospitals, physicians, discharge planners and senior living communities one provider for both non-medical and skilled in-home care. - The expansion is aimed at helping clients stay safely at home longer with care that can adjust as needs change.

What happened: - TheKey received its Home Health Agency license from the Connecticut Department of Public Health after a successful onsite state survey. - The license allows TheKey of Connecticut to begin serving clients under its new home health service line as of Oct. 16, 2026. - TheKey announced the new license on Nov. 12, 2026.

The details: - The license expands TheKey’s Connecticut offering beyond companion care and personal care. - Home health aide services will be provided by certified home health aides under the supervision of TheKey’s registered nurses. - Registered nurses will assess patients, develop individualized plans of care, oversee home health aide services and perform reassessments as needed. - Skilled nursing services in Connecticut will include RN visits and hourly nursing care from registered nurses and licensed practical nurses. - Families can book nursing support for one-hour visits or recurring care. - Nursing services may include medication administration, management and reconciliation. - Nursing services may include wound care and dressing changes. - Nursing services may include post-hospital and post-surgical support. - Nursing services may include monitoring chronic health conditions and vital signs. - Nursing services may include help with ostomy, catheter or feeding-tube care. - Nursing services may include communication and coordination with physicians, families and other healthcare providers. - Registered nurses will conduct nursing assessments, develop and review individualized plans of care, and oversee home health aide services. - Licensed practical nurses will provide nursing care within their authorized scope of practice and under appropriate RN supervision and clinical direction. - TheKey’s Connecticut clinical team will include registered nurses who perform in-home assessments and establish individualized care plans. - A dedicated care team will stay in contact with clients, families and other healthcare providers to coordinate care and communication. - Greg Meyers, chief operating officer of TheKey, said expanding Connecticut services allows the company to offer nursing and home health aide care alongside existing support. - Deirdre Doyle, regional manager and Connecticut home health administrator, said TheKey’s nurses will work closely with caregivers, families and referring providers so they understand the plan of care and know whom to contact with questions. - TheKey is recruiting home health aides, LPNs and RN supervisors in Connecticut. - Candidates can apply at TheKey careers page. - More information about Connecticut home health services is available at TheKey Connecticut home health page or by calling (860) 845-1499.

Between the lines: - TheKey is positioning the license as a way to create a continuum of care, from companion services to clinical support, without forcing families to juggle multiple providers. - The company is also signaling a broader play for referral relationships, since the new service line is built to fit hospital discharge and post-acute care needs.

What's next: - TheKey will keep building its Connecticut home health operation by hiring nurses, aides and supervisors. - Connecticut families and referral partners can begin using the new service line now that the license is in place. - The company will likely rely on its local clinical team to expand awareness of the new offering and coordinate referrals.

The bottom line: - TheKey now has the regulatory approval to pair non-medical home care with nurse-supervised services in Connecticut, giving families a single provider for more complex needs.